This in-depth 2-day program will give you
the skills you need to successful lead a high-performance team. You will
learn how to access your team, motivate employees, and fix performance
problems. You'll practice using the techniques from the class and apply
them to real issues and situations. Whether you're a first-time supervisor
or a long-term executive, you'll be prepped
with new tools you can use right away.
Learning
Objectives
-
Develop
effective leadership skills.
-
Evaluate job
responsibilities and employee
effectiveness.
-
Increase
productivity and motivation.
-
Encourage
positive attitudes and behaviors.
-
Create a
motivating environment.
-
Apply
strategies for long-term success.
Course
Agenda
- Assess your own leadership skills.
- Identify the differences between
leading and supervising.
- Make smooth transitions into
management.
- Compare and balance the skills
necessary for quality leadership.
- Examine the model for effective
communication.
- Actively listen and assertively
communicate.
- Analyze and assign proper job
responsibilities.
- Learn how to delegate effectively.
- Motivate employees toward improved
performance.
- Examine successful reward and incentive
programs.
- Identify the four
stages of change and
learn how to manage them.
- Review
the 4 phases of team building.
- Assess your team’s level of success.
- Communicate high expectations.
- Generate trust with
employees.
- Apply 10 practical coaching techniques.
- Use the Cycle of Synergy to develop a
cohesive unit.
- Assess your team's "Independence Level."
- Identify the correct leadership role for
developing marquee players.
- Complete a case study on how to apply
leadership roles.
- Logically analyze and correct
performance problems.
- Address performance problems through
performance feedback.
- Conduct a skill practice for fixing
performance problems
- Apply procedures for documenting
performance.
- Institute long-term performance using
the 4 levels of commitment.
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